Back to Blog
Guides7 min read

Common Photo Rejection Reasons for Government Forms (Complete List)

Government portals are strict about photo specifications. Here are all the rejection reasons and how to fix each one before submission.

File-related rejections

  • File too large: Photo exceeds the maximum KB limit (e.g., 300KB). Solution: Use PhotoResizer.in to compress to exact KB.
  • File too small: Photo is below minimum size (e.g., under 10KB means very low resolution). Take a higher resolution photo.
  • Wrong format: Uploading PNG when JPEG is required. Use Format Converter.
  • Wrong dimensions: Pixel dimensions don't match. Use Pixel Resizer.

Background-related rejections

  • Non-white background: Coloured walls, curtains, or outdoor backgrounds.
  • Uneven background: Shadows, stains, or textures visible.
  • Objects in background: Furniture, other people, or decorations visible.

Fix: Use Background Color Changer to swap to pure white.

Face and expression rejections

  • Face not centred: Head too far to one side or too high/low.
  • Expression too strong: Smiling, frowning, or mouth open. Smile rules explained.
  • Eyes closed or looking away: Both eyes must be open and looking at the camera.
  • Face partially hidden: Hair covering eyes, scarf across face, etc.

Accessory-related rejections

Universal fix checklist

  1. White background — use Background Changer
  2. Correct dimensions — use Image Resizer
  3. Correct KB — set target in resizer tool
  4. JPEG format — use Format Converter
  5. Neutral expression, both eyes visible
  6. No glasses, hats, or face-obscuring accessories

Frequently Asked Questions

What is the most common reason for photo rejection on government forms?

Incorrect file size (too large or too small in KB) is the single most common rejection reason, followed by wrong background colour and incorrect pixel dimensions.

Can I resubmit a rejected photo?

Yes, most portals allow you to re-upload a corrected photo before the application deadline. Fix the issue and resubmit promptly to avoid delays.

How do I check if my photo meets government form requirements?

Right-click the file → Properties (Windows) or Get Info (Mac) to check file size and dimensions. Or upload to PhotoResizer.in which displays all image properties instantly.

Ready to resize your photo?

Use our Image Resizer to hit exact KB and pixel targets, or try the Background Color Changer for a perfect white backdrop.